Account Requests (Creation, Changes and Removal Procedures)

For help logging in with an existing account click here.

Faculty and Staff

	What type of action is needed?
Who are you?	New Department Member / Temp Worker	Name, Personal Data, Email Address or System Access Change	Dept Member Leaving
Department Support Specialist, HR or Supervisor	View new process	View change process	View leaving process
Affected Individual	Contact Department Support Specialist	View change process	Contact Department Support Specialist

* If you are someone other than the individual's listed above, please contact your department's Support Specialist for assistance.

• Ensuring correct faculty/staff memebership in your department is critical as membership is used to manage security for many department resources.
• Request a correction to the online Web directory
  • This includes phone number and office location changes.
  • Name, department membership, etc changes should be requested by following the department membership change process outlined in the above table. 
• Help with an Account Username or Password 

Students

• Student Account Creation Procedures
• Student Name Changes
• Blocking Student Account Usage
• Help with an Account Username or Password

Start of each new term

To assist new students and faculty with login problems a special network account ("newterm") is available during the first week of every term. For information or help with this account please contact a Computer Lab assistant or call (541) 383-7722. 

Visitors and Community Members

To help keep COCC’s network secure, community members and other visitors must have an assigned account in order to use COCC’s Computer Labs, wireless internet and other network services. Individuals requesting an account will be required to show valid photo ID.

Bend Campus

Refer the requesting party to the Campus Library reference desk. The reference desk attendee will help the requestor complete the proper paperwork to create a 1 year Community Member or a 7 day temporary network account.

Community Member accounts can be renewed by request each year by contacting the Campus Library reference desk at (541) 383-7567.

Redmond Campus

Refer the requesting party to the Redmond Building 3 (MATC) front desk. The available staff member will work with the requestor to create a 7 day temporary network account and if appropriate help the applicate complete the needed paperwork and coordinate with the Library Reference Desk to create a 1 year Community Member account.

Facility Rentals and Events

When an event is being scheduled in COCC facilities requires access to the internet or use of presentation equipment or other network resources, a temporary event account should be requested during the facilities rental process. For more information contact Campus Services at (541) 383-7775. 

Special Purpose Accounts

In situations such as for Community Learning courses or student help registration/testing sessions occuring in COCC computer labs, network access can be prearraged by contacting ITS with the necessary details.

Acceptable Use

For more information regarding patron responsibilities while using all COCC facilities please review the Library Acceptable Use Policy as well as COCC's Acceptable Use of Information Technology Resources.